Quality Assurance Polls
Why do QA?
Maintaining the quality of your support/sales staffing is one of the key factors to customer retention within any industry.
How it Works
Our system will call a list of customers you provide, or you can route them to an inbound poll as soon as your agent finishes a support/sales case.
What Used to Take an Office Can Now be Done by One Person
Ensuring quality can be a very expensive process for an organization, and often requires having a large team dedicated to maintaining it effectively. Our tool eliminates this need, and creates a process that can easily be managed by a single person.
View results in real-time, as they come in. You can share this feedback with your team immediately instead of waiting for an external report.
Used by Fortune 500 Companies
Our tool has been implemented for quality assurance polling by multiple fortune 500 companies, and has helped significantly decrease their operations overhead.