Skip Answering Machine Detection, and Other Features

April 19th, 2010

We released a slew of changes today; some big, and many small. Here are some of the changes you’ll notice:

answering-machine
Detect Answering Machines?

When running outbound calls, you can now pick whether or not to perform answering machine detection. Answering machine detection helps to improve accuracy in results about whether it was a person or machine who picked up, but it typically adds a 2-5 second pause at the start of your survey. If you don’t need to do this, you can now turn it off.

Faster Poll Editing

We made a lot of improvements on the poll editing page to make it much snappier and more responsive. You’ll love how much faster it is to get started and make changes!

Delete Past Polls

You can now delete any past poll. This is especially useful for getting rid of test surveys and uncluttering your dashboard. Don’t worry; we archived polls for several days before deleting them from our database, so you won’t accidentally lose valuable data.

Delete Phone Lists

Likewise, you can delete phone lists that you’re no longer using.

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