Have you ever wanted your own toll-free phone number for customer feedback? Or a local area phone number to use as the caller-id when conducting an outbound political survey?
We’re delighted to now let you pick your own local or toll-free phone number. The process couldn’t be easier: you describe the number you want to purchase by area code (or toll-free), click to see a list of what’s available, and buy the one you like. You may use this number immediately for inbound or outbound calling.
And it’s affordable; local and toll-free phone numbers cost only $3 per month. Use a phone number for just one month, or keep it for years.
But that’s not all! We’re also lowering the cost of inbound phone surveys to 10 cents per each 5 minutes of connection time (before, it was 25 cents per 5 minutes). Toll-free inbound calls will cost 20 cents per 5 minutes of connection time.
Now, you can afford to create a myriad of inbound surveys, each with its own phone number. Are you a small business owner interested in customer feedback? Print a phone number on the bottom of your receipts and signs, so people can call into your phone survey. Does your organization include members who don’t have access to a computer? Now they can participate by simply dialing your hotline. Teachers can use inbound surveys to collect information and ideas from parents… the list goes on and on. We’d love to hear your ideas, too, in the comments area.
But enough talk! Here’s a real-life example of a dial-in customer feedback hotline for Precision Polling.
Call (877) 775-5835
Click here to see the results. The survey is:
SECTION #1: Hi, thanks for calling Precision Polling's customer feedback survey. SECTION #2: How did you hear about Precision Polling? Google search, Google ad, Friend told you, Read an article, or Other? Press 1 for Google search. Press 2 for Google ad. Press 3 for Friend told you. Press 4 for Read an article. Press 5 for Other. SECTION #3: Are you likely to use Precision Polling in the future? Yes, No, or Maybe? Press 1 for Yes. Press 2 for No. Press 3 for Maybe. BRANCH: If the respondent picks 2 then go to #5: Thank you for your feedback! Goodbye. SECTION #4: Great! What kinds of surveys might you do? Customer satisfaction, Employee surveys, Political research, Education, Engage to members of your organization, or Other? Press 1 for Customer satisfaction. Press 2 for Employee surveys. Press 3 for Political research. Press 4 for Education. Press 5 for Engage to members of your organization. Press 6 for Other. SECTION #5: Thank you for your feedback! Goodbye.